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How duniacash Handles Your Personal Information

Your account data, payment details, and activity on duniacash are handled with clear rules — what we collect, why we collect it, and how you stay in control.

Account Data ProtectionDANA · OVO · GoPay PrivacyYour Rights, Clearly StatedCookie & Device Transparency
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duniacash How duniacash Handles Your Personal Information
REACH OUR PRIVACY TEAM

Contact Us About Your Privacy Rights

If you want to access, correct, or remove your personal data, our support team handles privacy requests directly. Reach us through live chat, email, or your account dashboard — we aim to respond to all data requests promptly and confirm the outcome to you in writing.

Live Chat Support Open the chat window from your account dashboard any time. Our team handles privacy and data requests around the clock, including wallet and account queries.
Email Privacy Request Send your data access or deletion request to our support email. Include your registered account details so we can locate and action your request without delay.
Account Dashboard Log in and head to account settings to review the personal details we hold, update your contact information, or submit a formal data correction request directly.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies, Security and Retention at duniacash

We apply SSL encryption across all account and payment pages, so data moving between your device and our servers — including your GoPay or DANA transaction details — is protected in transit. Cookies on duniacash are used to keep your session active, remember your preferred language, and measure how pages perform; they are not used to build advertising profiles. You can manage cookie preferences through your browser settings at any time. Account data is retained while your account is open and for the regulatory period after closure; you may request early deletion where local law permits.

SSL Encryption on All Pages Every page where you enter account or payment data uses SSL encryption. Your DANA, OVO, and GoPay details are protected in transit between your device and our servers.
Cookie Use and Your Control We use session and analytics cookies only. No advertising or cross-site tracking cookies are placed. Adjust or block cookies any time through your browser settings without losing account access.
Data Retention and Deletion Your data is kept while your account is active and for the period required by applicable regulations after closure. Request early deletion through support where local law and our policy allow it.
Who Can Access Your Data Access is limited to authorised duniacash staff and the payment processors handling your DANA, OVO, or GoPay transactions. No data is sold or shared for marketing purposes.

Frequently Asked Questions About Your Privacy on duniacash

Real questions about how we handle your data, your rights, and how to get in touch if something needs to change.

We collect your registered name, contact details, and the payment method you link — DANA, OVO, or GoPay. We also log transaction activity needed to process your deposits and withdrawals and verify your identity.

Yes. Submit a data access request through live chat or email with your account details. We will confirm in writing what information we hold and how it is being used, in line with applicable local law.

Contact our support team via live chat or email and ask for account closure and data deletion. We will process the request and retain only what applicable regulations require us to keep after closure.

We share data only with the payment processors handling your DANA, OVO, or GoPay transactions, and only as needed to complete those transactions. We do not sell your data or share it for advertising purposes.

Cookies keep your session active and help us measure page performance. No advertising or cross-site tracking cookies are used. You can manage or block cookies through your browser settings at any time.

We retain your data for the period required by applicable regulations after account closure. Where local law permits earlier deletion, you can request it through our support team via live chat or email.

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